Disclaimer about Monica Moments sex dolls, please note this

Product warning

Always inspect your sex doll/sex toy for internal or external damage or wear before use and after cleaning.
Always follow the provided cleaning and maintenance guidelines so you can enjoy your purchase for as long as possible.
We always recommend using a condom when using your sex doll
Be careful with colored clothing; TPE is porous, and dye from (unwashed) clothes can stain the doll.
We recommend using our specially formulated lubricant; other lubricants (including water-based ones) may cause damage. Do your research or check with the webshop where you buy your lubricant whether it is suitable for TPE or silicone materials.

Our products are intended for personal use by adults only. They are not toys and must not be used by anyone under the age of 18.

Safety Information & Warnings

Read this section carefully before using the product. Failure to follow these instructions may result in injury, product damage, or non-compliance with applicable regulations.

General Safety

Age Restriction: All products are intended for adults aged 18 and over only. Keep them out of reach of children and minors at all times.
Intended Use: Designed for personal use by adults. Not a toy. Not suitable for medical use or any other use not described here.

Mechanical Stability

Do not apply sudden or excessive force to the product's limbs or joints.
Avoid extreme bending, twisting, or loads beyond normal use.
The internal skeleton is intended solely for positioning; do not use the product as a seat or support.

Choking Hazard

Some models may include small removable accessories (such as wigs, clothing, or jewelry). Keep these out of reach of children and pets.
Do not attempt to remove or modify fixed parts such as eyes, nails, or internal fasteners.

Sharp Edges

Inspect the product before first use and regularly thereafter. If you find sharp edges, exposed wires, or broken parts, stop using it immediately and contact customer service.
Never use the product if the TPE surface is torn to the point that the internal skeleton is visible.

Removable Parts

Remove parts only as indicated in this manual, using the specified method and tools.
Do not attempt to disassemble the internal skeleton or alter the product's structure.
Incorrect disassembly can cause injury and void your warranty.

Prevention of Foreseeable Misuse

Do not expose the product to extreme heat, open flames, or direct sunlight for extended periods.
Do not immerse the product in water any deeper than necessary for cleaning.
Do not insert foreign objects into any part of the product, except as intended.
This product must not be used in public spaces where prohibited by law.
Never allow minors to handle or play with the product, or to be near it without strict adult supervision.

Cleaning & Maintenance Safety

Always clean the product after each use with mild antibacterial soap and lukewarm water.
Avoid bleach, alcohol, or other harsh chemicals that may damage TPE.
Dry thoroughly with a soft towel; make sure no moisture remains in any openings.
Apply maintenance powder (talcum powder or equivalent) to preserve the texture and prevent the surface from becoming sticky.

Safe Storage

Store in a cool, dry place, away from direct sunlight and heat sources.
Do not place heavy objects on the product.
If stored for a long time, place the product lying down or hanging (if designed for this) to prevent deformation of the joints or surface.

Disposal

Dispose of the product responsibly in accordance with local waste disposal regulations.
Remove any batteries or electronic components (if applicable) before disposal.
Do not burn the product.

Be careful when dressing our dolls, as the TPE and silicone may absorb color from the clothing. Therefore, use only clothes that have been washed several times and preferably are white to minimize stains. Do not dress the dolls to prevent stains altogether.

Our dolls are coated with a greasy substance just before shipping to keep the material flexible and in good condition during shipping and storage. The inside of the box in which the dolls are shipped may show some stains, but these are caused by the liquid that keeps the doll supple. This liquid must be washed off, otherwise it may stain furniture. Do not place the dolls on textiles or furniture to prevent stains altogether.

Email
Monica Moments does not guarantee that emails sent to it will be received or processed in a timely manner, as timely receipt of emails cannot be guaranteed.

The security of email communications also cannot be fully guaranteed due to the associated security risks. By corresponding with the operator by email without encryption or password protection, you accept this risk.

Links
This website may contain hyperlinks to third-party websites. The operator has no control over third-party websites and is not responsible for their availability or content. The operator therefore accepts no liability for any damage resulting from the use of third-party websites.