Warranty and Product Regulations

Warranty
We understand that purchasing a sex doll is an investment, and we want you to be 100% satisfied with it. That is why we offer a standard 1-year manufacturer’s warranty on all our sex dolls. You receive a 6-month warranty on accessories.

Not satisfied with your order? No problem, you have 30 days to return the order to our Dutch return address.

This makes it easy to return your order and get your money back without any further questions. Fast, easy, and immediate.

Contact customer service for a return form.

Example of a warranty issue:
A customer reported that the USB heating stopped working after 2 months of use. We immediately sent a replacement part; that is the kind of service we believe in.

Product instructions
Be careful when putting clothes on our dolls, as the doll’s material can absorb color from the clothing.

Therefore, only use clothing that has been washed several times, preferably white, to minimize stains. Do not let the dolls wear clothing to prevent stains completely.

Our dolls are coated with a greasy substance just before shipping to keep the material flexible and in good condition during transport and storage.

The inside of the box in which the doll is shipped may show some stains, but these come from the fluid that keeps the doll flexible.

Be aware that this substance must be washed off, as it could otherwise stain furniture. Do not place the dolls on textiles or furniture to prevent stains completely.