Hey,
Vincent here (the product nerd who never actually writes a blog).
My female colleagues asked me to share some information about the products. I usually focus on the materials and analyze test reports & inspections to make sure we can continue to guarantee our quality. Apart from this email, I won’t bother you any further, but today we’re going to dive into the subject and cover 3 important points when it comes to product quality. 😁
Please note, I wrote this 100% myself on a Tuesday evening, not AI, so you’re bound to come across bad and cheesy puns, grammatical errors, or awkward sentence structure.
First, I’d like to talk to you about TPE and silicone, two commonly used materials in the world of sex dolls. The biggest difference between TPE and silicone is that TPE is more susceptible to wear than silicone, but it is also softer. A major downside of silicone is that the raw materials and manufacturing process make it 2-3 times more expensive than TPE. This is because TPE is easier to make and work with. You can find more information about the differences here. That’s essentially the biggest difference between TPE and silicone.
Second, I’d like to tell you a little about our product quality. Our research has shown that many of you value product quality most, which is music to my ears, and I’m really glad you give it such careful thought. After all, we’re dealing with products in a fairly high price range that come into contact with your skin. You don’t want products that wear out too quickly, crumble, or harm your health or genitals, with all the consequences that entails. At first glance, you can’t tell the quality just by looking at the material, but that doesn’t mean there’s no difference.
Without getting into all the details of what can actually go wrong if you’re not mindful of quality, I’ll keep things light:
We can assure you that every batch is inspected to ensure product quality.
We look at the materials used, but also beyond that: the sturdiness of the packaging (double + sealed packaging), how the products are prepared before being stored for long periods (keeping the humidity in the box under control), and the skin and makeup details applied to the intimate areas of our dolls, such as the anus, vagina, and nipples.
We see this happening quite often in the sex doll market: photos of beautiful dolls, lovely details, and gorgeous feminine curves. But a major downside of these perfect photos is that the products often don’t match the actual product you receive.
Compare it to the photos of McDonald’s on TV: beautiful photos, fresh ingredients, clean grills, crispy buns, but the burger you get when you go through the drive-through at 9:35 p.m. never looks as appealing as it does in the commercial.
That’s how it is with us. We guarantee (and my female colleagues, please let me know if this isn’t the case) that the products in the photos—the skin details, makeup, eyes, the wig, nails, vagina, everything from head to toe—are exactly the same in the photos as what you receive after placing your order.
With us, it’s exactly this: What you see is what you get.
With us, it’s not “what you see is maybe what you can get if you’re lucky.”
Our photos = Reality when you open the box.
No inferior quality, opened returns being sent out again, or fake photos that don’t show the real product. In short: just good stuff.
Of course, there may be a defect in one of our batches, but the good news is that we take manufacturing defects seriously and will work with you to resolve the issue. If you receive a product with a manufacturing defect, we’ll always work with you to find a solution.
Third (I already mentioned this briefly above, but still), I want to talk to you about packaging and the warranty.
All our products are shipped in sealed packaging, so you know you’re receiving a fresh doll, and we can also tell exactly if anything went wrong during transport, delivery, or a return.
Additionally, we double-pack everything, technically making it triple-packaged;
1. The sealed packaging
2. The product packaging (with pictures and information)
3. The outer packaging (plain box).
This way, we tackle 3 issues in 1: hygiene, presentation, and discretion.
We also give you the option to carefully inspect the product in your own home through the transparent sealed bag.
I have to say, it’s really very rare for someone to change their mind about a purchase after inspecting a doll or toy through the bag (remember, we sell exactly what you see in the photo 😉), so there’s a good chance you’ll be satisfied as soon as you receive (and use) your sex toy. But for those who still want to play it safe, we offer the sealed bag along with a generous 30-day return period.
Basically, there’s no risk in buying: you get what you ordered, can always check whether it’s right for you, and if you want, you can still return the product safely and discreetly.
If you’d like more information about the 3 topics, take a look at these links:
- https://www.monicamoments.nl/pages/tpe-siliconen-poppen
- https://www.monicamoments.nl/pages/kwaliteit-van-onze-materialen
- https://www.monicamoments.nl/pages/garantie
TLDR (Too Long Didn't Read), in other words, in summary:
We sell high-quality sex dolls at a fair price, exactly as pictured. Our customers know it and will tell you all about it on our fantastic Trustpilot page: https://nl.trustpilot.com/review/monicamoments.nl
It’s no coincidence that we have a fantastic review score, and that no less than 28.04% of all customers return for at least a second order. Several customers even make 5, 10, or sometimes even more purchases per person after their first one.
In some months, we even see almost half (50%, to be precise) of our customers returning for a repeat purchase, and the graph seems to keep rising.
It personally gives me great pleasure to see how many people we make happy with our products. We receive stories from couples & singles from all over the Netherlands & Belgium (and hopefully increasingly from other countries too) who are extremely satisfied with their purchase.
I’m grateful to be contributing, at least in some small way, to the sexual well-being of the Netherlands, and I’d also like to thank you for the many positive experiences we still receive by email.
That’s it for today, otherwise I’ll keep typing about the molecular structure of TPE and the porosity of silicone.
Best regards,
Vincent - Monica Moments
